Shipping Policy

Digital Service Delivery

Colorify primarily operates as a digital platform, providing AI-powered color intelligence services through our web-based application. Upon successful subscription activation, you'll receive immediate access to our comprehensive color palette generation tools, design resources, and AI-powered color recommendations.

Your account credentials and access links will be sent to your registered email address within minutes of payment confirmation. No physical shipping is required for our core digital services, ensuring instant access to Colorify's powerful color tools.

Physical Products

For any physical products, merchandise, or promotional materials that may be offered by Colorify, we partner with reliable shipping carriers to ensure safe and timely delivery. Shipping costs, delivery times, and tracking information will be clearly communicated at the time of purchase.

Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international orders. Express shipping options are available for an additional fee, with delivery times of 1-2 business days domestically and 3-5 business days internationally.

Shipping Destinations

We currently ship physical products to most countries worldwide. However, some restrictions may apply based on local regulations, customs requirements, or carrier limitations. During checkout, you'll be able to see if shipping is available to your location.

For international orders, customers are responsible for any applicable customs duties, taxes, or import fees. These charges are not included in our shipping costs and will be collected by your local customs authority upon delivery.

Order Tracking

Once your physical order ships, you'll receive a confirmation email with tracking information and estimated delivery date. You can track your package in real-time through our website or directly with the shipping carrier using the provided tracking number.

For digital services, you'll receive regular updates about new features, updates, and account status through email notifications and in-app announcements. Our platform is continuously updated to provide you with the latest color intelligence tools.

Delivery Issues

If you experience any issues with delivery of physical products or access to digital services, our customer support team is here to help. Common issues and solutions include:

Contact Support

For questions about our shipping policy, delivery status, or any shipping-related concerns, please contact our customer support team: